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Our Office Location, Hours, and Service Area

Address, hours, service area, and what you can and cannot do in person at the Home Medix office. In-person services are for insurance orders only, not online store orders.

Our office is open to walk-in visitors for insurance orders and insurance equipment. It is not a retail store. Online store orders are not handled here.

Address and hours

Home Medix
1984 E Gladwick St
Rancho Dominguez, CA 90220

Hours: Monday to Friday, 8:30am to 5pm Pacific.

Closed on major US holidays.

Phone: (800) 403-1010

  • Walk-ins are welcome

  • Free parking

  • Wheelchair accessible

  • We speak English and Spanish

Service area

Insurance orders: We serve Los Angeles and Orange Counties in Southern California. If you are not sure whether we serve your area, call (800) 403-1010.

Online store orders: These are shipped to you and are not delivered from this office. See our Retail Shipping Policy for where we ship.

What you can do at the office

In-person services are for insurance orders and equipment:

  • Get help with an insurance order

  • Get help with equipment you received through insurance

  • Pick up an insurance order, once our team has contacted you with a pickup time

  • Get help with a bill

  • Return rental equipment

  • Drop off prescriptions and other paperwork

  • Buy certain insurance items out of pocket. Not every item is available, so call (800) 403-1010 first to check.

We accept all major payment methods.

What to bring

Bring a photo ID and your insurance card, if applicable.

What you cannot do at the office

Products sold on homemedix.com are not kept at the office. For online store orders, you cannot:

  • Return an online store order at the office

  • Pick up an online store order

  • Pay for an online store order

  • Try or view products sold on our online store

Help with online store orders

To return an online store order, follow our Retail Return & Refund Policy.

For anything else about an online store order, call (888) 229-3792 or email [email protected], Monday to Friday, 8:30am to 5pm Pacific.

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